“ This is our first attempt at uploading
data onto Mohawk. I found the system straightforward and easy to use. What impressed
me most was that I was immediately able to see how our service was performing against
other services. It was immensely reassuring to see that our performance was more
or less in line with that of others. I was able to see where we are apparently performing
well, and also, where we aren’t and thus need to improve. The introduction of new
indicators allows us the opportunity to modify our practice and ensure we are working
to achieve ongoing quality improvement. Overall I think this is a great initiative;
it allows OH services to demonstrate the quality of their service to employees,
employers, managers and themselves. ”