Occupational health teams measure and input service data every six months in February and July. The number of indicators available is growing with each round but services can decide which areas they wish to focus on or which ones are relevant to their service type. You do not have to input to all indicators.
The system is quick and easy to use. Many of the data fields can be completed with information that can be gained from an OH It system. When preparing to use MoHaWK, It is helpful to consider the data requirements and identify if your IT system captures this information. Many services have improved their documentation requirements as a result of using MoHaWK and some have had specific reports built for their IT system. The major OH IT suppliers (Cohort / Opas) have developed reporting suites to assist you. There are times though when records need to be reviewed – which of course occurs in any audit process.
Each occupational health unit or team is then able to compare its current performance with anonymised collated information from all the other units as well as comparing with any previous data they have submitted.
Tools to support local audit have been added to the system to assist teams reviewing their data and making improvements to performance.
After each round teams can:
- Download their own individualised data and reports and compare with the national data
- Review their own organisations results against each indicator and complete the online action plan (if needed)to drive improvement (the audit tools will help you do this)
- Use the data in presentations to their Board to demonstrate effectiveness
- Make the case for additional resources/staff
- Create professional looking reports for tender documents to showcase the quality of their services
- Demonstrate turnaround times and customer satisfaction to managers and customers
- Review results and use the audit tool to drive change and improvement
- Pull off reports to use as evidence for meeting some of the requirements of SEQOHS